Jay discusses with Chuck how he supervises graduate students helping small businesses succeed through both a research center he leads at the University of Connecticut and his connection with Towers Watson Consulting. He has his graduate student Lu Ma, with him, and together they talk about a case study involving graduate students helping a bagel and coffee shop improve their performance through enterprise risk management. Jay is an innovator and his approach for supporting small business is highly creative and fascinating to hear about. Listen to MP3 Interview

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